Conversation Tools - Listening to Win
In this type of listening, we are using our hearing more than our listening. We are paying attention only to part of what is being communicated looking for the "gotcha" or "I told you so" moment in which we can dominate or win the conversation. I'd like to think it is obvious that this is not helpful in the least and is damaging to relationships.
Avoid the "weeds." When we listen to Win, we often lock in on trivial details and ignore the more significant issues. If you find yourself pecking at minor details, you can rest assured you have stopped listening or are only listening to Win.